PoolPilot

1. Introduction

PoolPilot ("Company", "we", "our", or "us") operates the PoolPilot website and application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

Personal Data: Email address, name, phone number, zip code, and company information
Inspection Data: Photos, water chemistry readings, equipment conditions, repair estimates, and inspection reports
Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data
Device Data: Device type, operating system, and unique device identifiers
Location Data: Geographic coordinates associated with inspection locations (if applicable)

3. Use of Data

PoolPilot uses the collected data for various purposes:

To provide and maintain our Service
To process your inspection data and generate reports
To notify you about changes to our Service
To provide customer support and respond to your inquiries
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical and security issues
To provide analytics and improve user experience
To comply with legal obligations

4. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction, including encryption, access controls, and regular security assessments.

5. Data Retention

PoolPilot will retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Inspection data and reports are retained for the duration of your account and may be retained longer as required by applicable law.

6. Disclosure of Data

We may disclose your data in the following circumstances:

By Law: If required to do so by law or in response to valid requests by public authorities
Business Transfers: If we are involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction
Service Providers: To third-party vendors and service providers that assist us in operating our website and conducting our business
For Legal Reasons: To enforce our agreements and policies and to protect the rights, property, and safety of PoolPilot, our users, and the public
With Consent: With your consent for any other purpose

7. Data Ownership

By submitting inspection data, photos, reports, and other content to PoolPilot, you understand and agree that PoolPilot owns all compiled data, analytics, reports, and derivative works created from your submissions. This includes historical data, aggregated metrics, and any insights derived from your usage patterns.

You retain ownership of the raw photos and inspection details you submit, but grant PoolPilot a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute this data in aggregated or anonymized form for product improvement, analytics, and business purposes.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our Service, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information and terminate the child's account.

11. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access your personal data
The right to correct inaccurate personal data
The right to request deletion of your personal data
The right to restrict processing of your personal data
The right to request portability of your personal data
The right to object to processing of your personal data

To exercise any of these rights, please contact us at the email address provided on our website.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us through the email address provided on the PoolPilot website.